Global Citizenship

Creating a Culture of Citizenship > Our Workplace Listening to Our Employees

Abbott Heading in the Right Direction

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Employee Participation in Survey

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The Abbott Promise for Life

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Employees Understand Their Importance to Our Business

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In our most recent employee survey, seventy-four percent of respondents agreed that we are doing a good job when it comes to sharing information, cooperating and building relationships across functional areas.

Our Promise for Life describes – for our customers, our communities, our shareholders and all of our stakeholders – what we believe in, what we value and what we strive to deliver in our day-to-day work. For Abbott employees, our Promise is our compass, guiding us in our actions and decision making, to ensure we live up to the high expectations we’ve set for ourselves in order to serve our stakeholders better.

Employee feedback provides us with valuable insight as we continue to shape our culture to achieve our business strategy. In 2010, Abbott conducted our third biannual employee survey to understand employee perceptions of our key cultural attributes.

Ninety percent of employees worldwide participated in the 2010 survey. Their responses revealed that we have a high-performing culture, one that fosters strong and sustainable success.

Employee perceptions of leadership and business strategies emerged as strengths in 2010 and demonstrated steady improvement since 2006 (the first time we conducted the survey). Eighty percent of respondents agreed that we have strong, trustworthy leaders who articulate a clear vision for employees and are leading our business in the right direction.

Seventy-four percent of respondents agreed that we are doing a good job when it comes to sharing information, cooperating and building relationships across functional areas.

We have improved – and are outperforming our peers – in career development and employee recognition, and we continue to focus on these areas.

Once again, responses show that employees believe we are living the Abbott Values.

Most employees feel that their decisions, as well as the actions of managers and senior leaders, reflect those values. Nearly every employee (94 percent) knows how their work impacts the success of their division and the lives of the patients we serve. Overall, the survey provided strong indicators that we know who we are and that we believe we are headed in the right direction.

Note: All data in the Global Citizenship section reflects activities prior to the separation of Abbott and AbbVie on January 1, 2013.