U.S. Contact Information

Abbott is committed to providing exceptional customer service. Please refer to the following list for specific information or assistance - or for general information, call (847) 937-6100. If you are interested in employment with Abbott please use the submission forms provided in our Career Center.

For customer inquiries related to Hospira, call 1-877-9 HOSPIRA (1-877-946-7747). Hospira is a new, independent company that formerly was Abbott's core hospital products business.

 

General Information

  Phone Number  
Abbott General Information
 (847) 937-6100  
Career Center   If you are interested in employment with Abbott please use the submission forms provided in our Career Center.
Hospira Inquiries 1-877-9 HOSPIRA or
(1-877-946-7747)		 Hospira is a new, independent company that formerly was Abbott's core hospital products business.

 

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Customer Resources by Topic

  Phone Number Hours of Operation
Medical/Product/Technical Inquiries
Pharmaceutical Products
   Medical/Product Inquiries
      (including adverse events and side effects)
   Patient Assistance Program
 

(800) 633-9110
(800) 222-6885
 

8:15 am - 4:55 pm CST
8:00 am - 4:30 pm CST
Diagnostic Products (Technical)  (800) 323-9100  Available 24 hours, 7 days a week
Abbott Vascular  (800) 227-9902  5:00 am - 5:00 pm PST
Ross Adult Nutritional Products (Ensure, Jevity)  (800) 227-5767  8:30 am - 5:00 pm EST
Abbott Diabetes Care  (888) 522-5226  Available 24 hours, 7 days a week
Abbott Molecular  (800) 553-7042  8:00 am - 5:00 pm CST
Abbott Animal Health  (888) 299-7416  8:00 am - 5:00 pm CST

TAP Products (Lupron, Prevacid)

 (800) 478-9526

 8:30 am - 4:30 pm CST
 
Product Complaints
Pharmaceutical Products  (800) 255-5162  8:15 am - 4:55 pm CST
Diagnostic Products (Technical)  (800) 323-9100  Available 24 hours, 7 days a week
Abbott Vascular  (800) 227-9902  5:00 am - 5:00 pm PST
Ross  (800) 227-5767  8:30 am - 5:00 pm EST
Abbott Diabetes Care  (888) 522-5226  Available 24 hours, 7 days a week
Abbott Molecular  (800) 553-7042  8:00 am - 5:00 pm CST
Abbott Animal Health  (888) 299-7416  8:00 am - 5:00 pm CST
TAP Products  (800) 622-2011  8:30 am - 4:30 pm CST

U.S. Customers Placing an Order
Pharmaceutical Products  (800) 255-5162  7:00 am - 5:00 pm CST
Diagnostics Products  (800) 323-9100  7:00 am - 5:30 pm CST
Abbott Vascular  (800) 227-9902  5:00 am - 5:00 pm PST
Ross
   Distributors
   Hospitals only
   Institutions
   Trade/Government
 
(800) 551-5835
(800) 551-5838
(800) 551-5838
(800) 551-5840
 
8:30 am - 6:00 pm EST
8:30 am - 6:00 pm EST
8:30 am - 6:00 pm EST
8:30 am - 6:00 pm EST
Abbott Diabetes Care  (888) 522-5226  Available 24 hours, 7 days a week
Abbott Molecular  (800) 553-7042  8:00 am - 5:00 pm CST
Abbott Animal Health  (888) 299-7416  8:00 am - 5:00 pm CST
TAP Products  (800) 621-1020  7:10 am - 6:00 pm CST

 

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Customer Resources by Division

  Phone Number Hours of Operation
Pharmaceutical Products
  Medical/Product Inquiries
  (including adverse events and side effects)
  Patient Assistance Program
  Medical Product Complaints
  U.S. Customers Placing an Order
 

(800) 633-9110
(800) 222-6885
(800) 255-5162
(800) 255-5162
 

8:15 am - 4:55 pm CST
8:00 am - 4:30 pm CST
8:15 am - 4:55 pm CST
7:00 am - 5:00 pm CST
Diagnostics Products
    U.S. Customers Placing an Order
  Technical Inquiries
  Technical Complaints

 

 (800) 323-9100
 
7:00 am - 5:30 pm CST
Available 24 hours, 7 days a week
Available 24 hours, 7 days a week
 Abbott Vascular
    U.S. Customers Placing an Order
  Medical/Product/Technical Inquiries
  Product Complaints

 

(800) 227-9902

 

 5:00 am - 5:00 pm PST
Ross
    Distributors:
U.S. Customers Placing an Order
  Hospitals only:
U.S. Customers Placing an Order
  Institutions:
U.S. Customers Placing an Order
  Trade/Government:
U.S. Customers Placing an Order
  Adult Nutritional Products (Ensure, Jevity):
Medical/Product/Technical Inquiries
  Product Complaints
 
 
(800) 551-5835
 
(800) 551-5838
 
(800) 551-5838
 
(800) 551-5840
 
(800) 227-5767
(800) 227-5767
 
 
8:30 am - 6:00 pm EST
 
8:30 am - 6:00 pm EST
 
8:30 am - 6:00 pm EST
 
8:30 am - 6:00 pm EST
 
8:30 am - 5:00 pm EST
8:30 am - 5:00 pm EST
Abbott Diabetes Care
    U.S. Customers Placing an Order
  Medical/Product/Technical Inquiries
  Product Complaints

 

 (888) 522-5226

 

 

 Available 24 hours, 7 days a week

 
Abbott Molecular
    U.S. Customers Placing an Order
  Medical/Product/Technical Inquiries
  Product Complaints

 

 (800) 553-7042

 

 

 8:00 am - 5:00 pm CST

 
Abbott Animal Health
    U.S. Customers Placing an Order
  Medical/Product/Technical Inquiries
  Product Complaints

 

 (888) 299-7416

 

 

 8:00 am - 5:00 pm CST

 
TAP Products
    U.S. Customers Placing an Order
  Medical Inquiries (Lupron, Prevacid)
  Product Complaints
 
(800) 621-1020
(800) 478-9526
(800) 622-2011
 
7:10 am - 6:00 pm CST
8:30 am - 4:30 pm CST
8:30 am - 4:30 pm CST

 

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